FRF staff can answer your questions, and intervene on your behalf to help resolve issues with the agencies that license and inspect your business.

The Department of Agriculture and Consumer Services is the state agency charged with safeguarding and supporting Florida’s consumers and agricultural economy. It is led by an elected commissioner who also holds one of the three seats on the Florida Cabinet.

The department employs inspectors who visit businesses regularly to inspect and test food and equipment in order to ensure state consumer protection laws are being followed. The department also provides consumer information to educate consumers about unscrupulous business practices. Part of the department’s mission is to support agricultural industries by promoting Florida agricultural products.

Responsible for:

  • Clearinghouse and point of entry for consumer issues
  • Inspects all scales, gasoline pumps, and scanners
  • Inspects all stores that sell food
  • Manages the “Do Not Call” listing
  • Private security and private investigators and recovery services
  • Provides programs to promote Florida food products such as fruits, vegetables, meats, and seafood
  • Regulates games, promotions, and sweepstakes offered by businesses
  • Regulates pesticides and fertilizers
  • Regulates sale of LP gas
  • Telemarketing

Business impacted:

  • Any retailer selling food
  • Any retailer who offers a game promotion
  • Any retailer that requires its employees to have a concealed weapons permit, or whose employees are required to have a private investigator or security license
  • Dance studios
  • Health studios
  • Motor vehicle repair shops
  • Pawn brokers
  • Retailers who sell petroleum
  • Retailers with scales and gasoline pumps